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How unlokffbeta Handles Your Personal Data

Your account data — from wallet details to session activity — is handled with clear rules at unlokffbeta. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

DANA, OVO, GoPay wallet data protectedAccount access secured with OTP verificationData requests answered via live supportRetention periods clearly definedAvailable where local law permits

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data access and deletion requests.

Email Support Send your data request or privacy question to our support email. We aim to respond within one business day and confirm receipt immediately on submission.

Account Settings Some data preferences — including cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support.

What This Privacy Policy Covers

unlokffbeta Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account — your registered name, contact details, and the wallet identifiers you connect for transactions via DANA, OVO, or GoPay. We also log session data such as device type, IP address,

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and login timestamps to detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including DANA, OVO, and GoPay — is limited strictly to what those processors need to complete your
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transaction. Cookies and similar tracking tools are used to remember your session preferences and to measure how pages perform; you can manage cookie settings through your browser at any time. Our data practices apply to accounts registered in Indonesia and other eligible regions where access is
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permitted under local law. If you access our platform from a region where local law restricts such services, eligibility and data handling obligations may differ. We keep your data only as long as your account is active or as required to meet legal obligations. Once a
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retention period ends, data is deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Wallet Data Security

Payment identifiers for DANA, OVO, and GoPay are encrypted in transit and at rest. We never store full wallet credentials — only the reference tokens returned by each payment processor after a transaction is confirmed.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can block non-essential cookies through your browser; doing so will not prevent account login or wallet transactions.

Account Access and OTP Flow

Every login triggers an OTP sent to your registered contact. If we detect a login from an unrecognised device or a Jakarta-area IP that differs from your usual pattern, a second verification step is required before access is granted.

Retention and Deletion

Active account data is retained while your account remains open. If you close your account, transaction records required for legal compliance are held for the minimum period local law mandates, then permanently deleted or anonymised.

Common Questions About Your Privacy Rights

We collect your registered name, contact details, device information, and the wallet reference tokens generated when you link DANA, OVO, or GoPay. We do not store raw wallet passwords or PINs.

Yes. Submit a data access request through live chat or email support. We will compile and send your account data summary within a reasonable timeframe, subject to identity verification via OTP.

Contact support through live chat or email with a deletion request. Once verified, we remove your personal data from active systems. Records required by law are retained only for the minimum period required, then deleted.

Wallet reference tokens are shared only with the relevant payment processor — DANA, OVO, or GoPay — to complete your transaction. No other third party receives your payment identifiers.

We use session cookies for login continuity and analytics cookies to monitor page performance. Non-essential cookies can be blocked in your browser settings without affecting your ability to log in or make wallet transactions.

This policy covers accounts registered in Indonesia and other eligible regions where access is permitted under local law. If local law in your region restricts such services, availability and data obligations may differ.

How unlokffbeta Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Wallet Data Security

Cookie and Tracking Controls

Account Access and OTP Flow

Retention and Deletion

Common Questions About Your Privacy Rights

01 What personal data does unlokffbeta collect when I open an account?

02 Can I request a copy of the data you hold about me?

03 How do I ask unlokffbeta to delete my personal data?

04 Is my DANA, OVO, or GoPay wallet information shared with anyone?

05 How does unlokffbeta use cookies and can I turn them off?

06 Does this privacy policy apply to me if I am outside Indonesia?

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